Privacy Policy

Our Commitment To Your Privacy

Fickling & Co. is committed to safeguarding your privacy. Our primary goal in collecting user information is to enhance your experience on our web site. Fickling & Co. does not collect personally identifying information about any individual web site user except when knowingly provided by such individual. If you have any questions regarding our privacy statement, please feel free to contact us. Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

Personal Information

This notice applies to all information collected or submitted on the Fickling & Company web site and the apartment web sites that we manage. On some pages you can register to receive material and request maintenance. Our rental application is in PDF format and must be faxed or mailed to our office. For your security, we will not accept or require applications to be sent electronically. The types of personal information collected at these pages are:

Work Orders/Contact Us:
Name
Apartment Number
Email address
Phone number

Rent Payment

Online rent payments are handled by a third party vendor. Please read their privacy policy and security statements to ensure your protection. Rent payments are made over a secure SSL encrypted web site

Log Files

As with most other web sites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Comcast Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.
Cookies and Web Beacons

We do use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums. You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other web sites This could include the inability to login to services or programs, such as logging into forums or accounts.

The Way We Use Information

We use the information you provide about yourself when applying for residency, contacting us, or requesting maintenance. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to contact our current residents, potential residents, or when returning information requests. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our web site and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our web site, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13.

How To Contact Us

Should you have other questions or concerns about privacy or one of our apartment communities, please call us at 8478-746-9421 or send us an email at multifamily@fickling.com